Role 01 Assigned to your portfolio
01 / 05
Pod Manager
Your main point of accountability.
Oversees team performance, workflows, quality control, escalations, reporting, and communication across your portfolio.
24/7 STR OPERATIONS SUPPORT
Dedicated ops teams
for growing STR operators.
Dedicated, fully managed STR operations teams for hosts, cohosts, property managers, and vacation rental companies, without the cost and complexity of building an in-house team.
Dedicated Team
Assigned to your portfolio.
Fully Managed
Recruitment, training, scheduling, and oversight handled.
24/7 Coverage
Nights, weekends, and holidays included.
Complete Backend
Every core operations service managed in one place.
Working across the platforms and tools STR operators already use.
Hospitable
WHY NOT A VA?
You don’t need more help.
You need ownership.
A VA
Does tasks.
You have to train them
You manage their day-to-day
You double-check their work
You cover when they’re absent
Escalations still come to you
More to manage. More to worry about.
Opstay
Runs the operation.
Fully trained operations team
Managed, monitored, accountable
Quality checks built into the process
24/7 coverage, no gaps
Issues handled. You stay out of it.
Less to manage. More time to grow.
A VA adds to your plate.
Opstay takes it off.
THE OPSTAY MODEL
Your dedicated STR
operations team.
Your Opstay team learns your properties, systems, brand voice, house rules, cleaners, vendors, escalation preferences, and operating standards. Every role works together to manage your portfolio around the clock.
Meet your team
Role 02 Assigned to your portfolio
02 / 05
Guest Communication Specialists
Handle booking inquiries, check-ins, access issues, in-stay support, guest complaints, extensions, and checkout communication 24/7.
Role 03 Assigned to your portfolio
03 / 05
Listings and Operations Specialists
Maintain listing accuracy, reservation details, property information, platform updates, calendars, tasks, and daily backend operations.
Role 04 Assigned to your portfolio
04 / 05
Claims and Resolutions Support
Coordinate damage evidence, timelines, cleaner reports, guest communication, claim preparation, submission, escalation, and follow-up.
Role 05 Assigned to your portfolio
05 / 05
Reviews and Reputation Support
Monitor guest feedback, prepare review responses, identify recurring concerns, and help protect the long-term reputation of your listings.
One team. Clear roles. Complete backend ownership.
Services
Contact Our Services
Listing Creation & Optimization
Launch sharper listings that rank, convert, and stay accurate across every channel.
Photo curation
SEO-ready copy
Dynamic pricing
Amenity mapping
Superhost Destin, FLBeach Cottage 4.97
Entire home · 3 bed · 2 bath$312 / night +20%
Optimization score
01 / 08
BUILT FOR GROWING OPERATORS
More listings should not mean
more operational chaos.
01
Growing STR Hosts
Ready to step away from daily guest communication and property coordination.
02
Cohosts
Needing dependable coverage while managing owners, properties, and portfolio growth.
03
Property Managers
Looking to expand backend capacity without building and managing another internal department.
04
Vacation Rental Companies
Needing structured 24/7 support across properties, booking channels, local teams, and internal systems.
Pricing calculatorClear pricing.
Clear pricing.
One total.
Your portfolio
Property Group 01
Estimated Monthly Cost$420/month
Apartment / Condo3 listings · 2 bedrooms$420
How it worksThree steps to
Three steps to
full handoff.
Clear process. Clean handoff. Your operations handled.
1
We audit your operation.
2
Your pod is assembled & trained.
3
You get your time back.
No long-term contracts No percentage cuts Dedicated team from day one Up and running in days
FAQ
Contact OpstaySend an Inquiry
READY TO STEP OUT OF DAILY OPERATIONS?
Your portfolio deserves a team
that treats it like their own.
Guest communication, listings, cleanings, maintenance, claims, reviews, upsells, and reporting, handled by one coordinated team around the clock.
No recruiting. No shift planning. No constant supervision. No disconnected backend.
Just a dedicated operations team built around your portfolio.